One of our biggest goals this year is to make Autoship your daily driver for subscription management — whether you’re on Shopify or WooCommerce. Not just a tool you set up and check on periodically, but the place your team opens every day to manage, grow, and optimize your entire subscription program.
To earn that position, we need to work well for every person who touches subscriptions at your brand. The business leader tracking revenue and retention. The ecommerce director or marketer evaluating what’s working and what to try next. The support team member managing subscribers and scheduled orders every day. And the developer keeping the technical foundation running smoothly.
These updates reflect that. We’ve modernized the admin experience inside your Shopify and WooCommerce admin so your team can manage ecommerce and subscriptions in one place, and we’ve elevated Retain & Grow with Splash Screens that add visual content to cancel and pause prevention — as a simple first step or a layer on top of the dynamic surveys and offers you’re already running.
Here’s what’s new at Autoship powered by QPilot.
This Month’s Highlights — At a Glance
- NEW: Retain & Grow Splash Screens — Visual Subscription Churn Prevention — For business owners, marketers, and retention managers
- IMPROVED: Subscription Management Portal — Modernized for Shopify and WooCommerce — For support teams, ecommerce directors, and daily administrators
- UPDATE: You Asked, We Built: Small Changes That Make a Big Difference — For everyone managing subscriptions day-to-day
- EARLY PREVIEW: Subscription Revenue Analytics — Revenue Report View — For business owners and ecommerce directors
- COMING SOON: Snooze: The Pause That Doesn’t Churn — Portal Payments, B2B for Shopify & More — Retention-first features on the horizon
Retain & Grow Splash Screens: Visual Subscription Churn Prevention for Shopify and WooCommerce
New for Shopify and WooCommerce
Your subscribers are your best customers — and they’re not just subscribing for the products. They’re subscribing because they love your brand. When one of those customers is about to cancel or pause, that moment calls for more than a survey or a discount. It’s your chance to show up as the brand they fell in love with.
Retain & Grow Splash Screens let you place custom visual content — banners, videos, messaging, and targeted offers — directly in front of subscribers at the exact moment they’re about to take action. Feature a video from your brand. Highlight an influencer your subscribers already follow. Tell a story that reminds them why they’re here. Splash Screens give your brand a more creative, more human way to communicate at a critical retention moment — going beyond what a survey or conditional offer can do on its own.
Built to Be Easy to Start — and Easy to Scale
We designed Splash Screens so that brands at any stage of their subscription journey can use them. If you’re early to subscriptions and just getting your feet wet with retention, a simple splash screen with a banner or message is an easy, effective first step toward cancel and pause prevention.
And when you’re ready for more, Splash Screens connect directly to your Retain & Grow Retention Workflows. You can link a splash screen to an existing workflow you’ve already set up, or create a new one and connect it — layering in surveys, conditional offers, and targeted incentives without starting from scratch.
What You Can Do
- Create custom splash screens for cancel and pause actions — using founder videos, influencer content, brand storytelling, banners, or targeted offers tailored to each scenario.
- Link to Retention Workflows so different products, customer segments, or subscription types get different retention experiences.
- Collect structured feedback about why subscribers are leaving — so you can address root causes, not just symptoms.
- Test different approaches by creating multiple splash screens and comparing which content and offers perform best.
We tested Splash Screens privately with a group of early adopter brands before making them widely available, and we’re excited about the results. On average, merchants using Retain & Grow are seeing a 15% drop in churn and a 60% lift in lifetime value within 60 days of implementation.
Learn More About Retain & Grow →
Subscription Management Portal: A Modernized, Responsive Experience Inside Your Admin
Improved for Shopify and WooCommerce
We heard from support teams and ecommerce administrators who work inside WooCommerce and Shopify every day — and we redesigned the subscription management experience for them. The result is a faster, cleaner, more responsive portal available directly inside your WordPress WooCommerce admin and your Shopify admin.
What Changed
- Modern web components replace iframes across all major admin views — faster load times, smoother navigation.
- Redesigned sidebar navigation with clean expand/collapse, breadcrumbs, and no more hover-based jitter.
- Faster initial load — fewer round trips, faster time to first interaction.
- Responsive design that works on mobile and tablet.
- Consistent experience across the Merchant Center, WordPress, and Shopify.
Why This Matters Moving Forward
“This redesign wasn’t just about making things look better. It was about building a foundation that lets us move fast. When we get feedback from merchants or see patterns in how teams use the portal, we can ship improvements with a lot less friction. The experience you see today will evolve rapidly — and that’s by design.”
David Bradley, CEO
David Bradley, CEO
Explore the Improved Admin Experience →
You Asked, We Built: Small Changes That Make a Big Difference
New for Shopify and WooCommerce
Not every improvement needs its own headline. These updates came directly from merchant feedback — the things you told us would make your day-to-day experience with Autoship better:
- Localization settings: A new settings page for configuring localization preferences. This groundwork is already generating feedback from merchants about other terms and areas throughout the Autoship experience that could be localized for different languages, international settings, and countries.
- Currency formatting in revenue reporting: Revenue reporting now offers formatted currency values with currency code support for sites that process orders in different currencies.
- Filter persistence: Scheduled Order filters now persist across page navigation, so you don’t lose your place when moving between views.
- Product search improvements: Better styling and improved item display in the product search dropdown.
- Mobile UX improvements: Improved responsive layouts across the Merchant Center as well as the admin views within Shopify and WooCommerce.
- SEO fix for Shopify App Blocks: Removed an invalid HTML element from the product page widgets that was affecting meta tag placement, resolving PageSpeed Insights reporting issues for merchants using Autoship App Blocks.
Your AI Tools Can Read Our Docs, Too
For developers and integration partners: the QPilot /v3 Scheduled Orders endpoint now includes metadata and frequency data for richer integrations. We’ve also enabled Swagger/OpenAPI documentation for the API and expanded our user guides. This is especially useful if your development team uses AI tools like ChatGPT or Claude — the API reference and guides are structured so that AI can help developers understand how to leverage specific endpoints, and merchants can get quick examples directly from our documentation.
Early Preview: Subscription Revenue Analytics — The Revenue Report View
In January, we launched Subscription Revenue Reporting — a first look at subscription vs. one-time revenue analytics. That initial release focused on the fundamentals: clear number values, date range comparisons, and clean exportable data. We shipped it early because merchants were asking for it, and we used the feedback from that release to validate what mattered most.
Now, the completed Revenue Report view is ready.
The updated view adds visual charts and trend lines for revenue performance over time, making it easier to see patterns and compare subscription vs. one-time revenue at a glance — alongside the number values our merchants told us they needed first. This data is pulled directly from your Shopify or WooCommerce store for the most accurate possible picture of actual subscription revenue.
Behind the scenes, this view is built on a modern data architecture we’ve been developing for the past six months. The completed Revenue Report is the first report powered by this new architecture, and we’ll be using it to power more visual reporting, data for integrations and data pipelines, and data consumption for agentic AI in the future.
Explore Subscription Revenue Analytics →
What’s Coming Soon: New Subscription Features for Shopify and WooCommerce
We’re always building toward making subscription management easier, smarter, and more flexible. Here’s what’s on the way — with timing you can plan around.
→ App Blocks for Shopify: Subscriber Portal & Payments Views
Shopify • In testing now • Expected mid-March
Merchants have been asking for more control over how the subscriber portal and subscription payment views appear in their Shopify stores. New App Blocks let you place the subscriber portal and payments views as composable blocks within your Shopify customer account pages — similar to how you already place app blocks as widgets on your product pages. It’s the same familiar workflow you’re used to for managing and styling widgets, now available for subscription views.
→ Snooze: The Pause That Doesn’t Churn
Shopify & WooCommerce • In testing now • Expected by end of March
Your most loyal subscribers are the ones who’ve been with you through a move, a vacation, a month they simply had too much product on the shelf. Right now, when life gets in the way, their only option is to cancel — and once they’re gone, the cost to win them back is steep.
Snooze gives subscribers a better answer. With a single tap, they can pause their subscription for 1 week, 2 weeks, 1 month, or longer — and their order resumes automatically on the date they choose. No emails to your support team. No cancellation. No lost revenue. Just a subscriber who knows your brand worked with them instead of against them.
→ Shopify Payments Work Great — Until a Subscriber Needs to Update. We’re Fixing That.
Shopify • In development now • Testing in April • Expected release in April
→ B2B Autoship for Shopify
Shopify Plus • Beta through Q2 • Expected general availability in Q3
Recurring orders for Shopify Plus B2B merchants are coming to Autoship as a native feature set. This includes Autoship options on B2B catalog products using B2B pricing, support for both invoice payments and vaulted payments, and full company account support.
We’re working closely with Shopify’s own team throughout the beta to bring this to market. In the past, B2B subscriptions on Shopify were only possible as custom work built on top of the QPilot API. With this release, it becomes a built-in capability of Autoship for Shopify — no custom development required.
Have a question for our team? Or an idea for a feature or workflow you’d love to see in Autoship? We’re listening. Click here to open a chat with us →
Know a Brand That Could Benefit from Autoship?
If you know another brand that’s running subscriptions — or thinking about it — we’d love an introduction. Send them our way and we’ll make sure they get a personalized walkthrough of how Autoship can help them retain more subscribers and grow their recurring revenue.
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