Retain & Grow Subscriptions
A collection of powerful built-in features that lower both active and passive churn. Brands that use Retain & Grow see, on average, a 10% lift in LTV and 15% drop in churn in 60 days or less.
A collection of powerful built-in features that lower both active and passive churn. Brands that use Retain & Grow see, on average, a 10% lift in LTV and 15% drop in churn in 60 days or less.
From recovering failed payments to avoiding cancellations — to automatically delivering smartly timed coupons and incentives — Autoship’s Retain & Grow features make holding on to your subscribers a whole lot easier.
No more irrelevant discounts. Combine subscriber-specific coupons with retention workflows to deliver targeted offers to subscribers who are at risk of pausing or cancelling.
Go beyond basic “payment failed” alerts. Autoship’s Dunning automation lets you customize retry logic and messaging based on specific failure reasons — including stock outages as well payment failures — helping you reduce passive churn.
When a subscriber chooses to cancel or pause their subscription in the self-serve portal, Autoship’s retention workflows help you understand why — and offer relevant actions or incentives to retain them.
Create a coupon for your offer
Example: 20% off one renewal cycle
Create a retention workflow
Example: When “Price is too high”…
offer 20% off their next order
Analyse responses & success rates
Example: 2 of every 5 cancelations
is due to “Price is too high”
Get into our helpful how-to docs to learn more about each feature of Retain & Grow
