Retain & Grow Subscriptions

A collection of powerful built-in features that lower both active and passive churn. Brands that use Retain & Grow see, on average, a 10% lift in LTV and 15% drop in churn in 60 days or less.

Retain and Grow: Lift LTV and Lower Churn

Lift LTV and Lower Churn

From recovering failed payments to avoiding cancellations — to automatically delivering smartly timed coupons and incentives — Autoship’s Retain & Grow features make holding on to your subscribers a whole lot easier.

Smart Coupons & Offers

No more irrelevant discounts. Combine subscriber-specific coupons with retention workflows to deliver targeted offers to subscribers who are at risk of pausing or cancelling.

Advanced Dunning

Go beyond basic “payment failed” alerts. Autoship’s Dunning automation lets you customize retry logic and messaging based on specific failure reasons — including stock outages as well payment failures — helping you reduce passive churn.

Retention Workflows

When a subscriber chooses to cancel or pause their subscription in the self-serve portal, Autoship’s retention workflows help you understand why — and offer relevant actions or incentives to retain them.

How to Retain & Grow

Have a few minutes
to boost LTV?

01

Create a coupon for your offer
Example: 20% off one renewal cycle

02

Create a retention workflow
Example: When “Price is too high”…
offer 20% off their next order

03

Analyse responses & success rates
Example: 2 of every 5 cancelations
is due to “Price is too high”

Want a demo of Retain & Grow?

See What’s Possible

Get into our helpful how-to docs to learn more about each feature of Retain & Grow

Create your first cancelation survey using built-in templates.
Go beyond discount offers with skip/change actions – you can offer products too!
Setup your first dunning workflow in just 4 easy steps.
How to customize dunning emails with the no-code visual template editor

What’s Next

Check out these additional links to learn more about Retain & Grow