Subscription Notifications, Made Easy

Autoship handles essential subscription communication out of the box with built-in tools for branding and personalization. Take email & SMS to the next level with dynamic integrations that enrich your customer data with subscription metrics for advanced segmentation with Klaviyo.

Customer notifications for ecommerce merchants

Built Specifically for Subscription Lifecycle Marketing

Autoship’s Customer Notifications are designed around real subscription moments, not static order rules. Messages automatically reflect changes to products, upcoming orders, and subscriber actions, making it easy to automate your subscriber communications as you retain & grow.

Design, Preview, and Test Before You Send

Customize notification design and content, preview exactly what subscribers will receive, and send test emails using real data, all directly in Autoship or via Klaviyo templates.

Onboard and Guide New Subscribers

Welcome new subscribers with clear communication that sets expectations, explains what’s coming next, and shows them how to manage their subscription from day one.

Reduce Churn with Billing Reminders

Keep subscribers informed about upcoming renewals and give them simple, self-serve ways to update payment details or adjust their subscription when needed.

Use Autoship, Klaviyo, or Both

Send subscription notifications from Autoship or extend subscriber data into Klaviyo for more advanced lifecycle campaigns, without rebuilding flows or duplicating logic.

Drive Retention and Revenue with Notifications

Use notifications to highlight add-ons or upgrades and give subscribers clear, low-friction ways to take action directly from email, based on their actual subscription activity.

How It Works

01

Enable the Notifications You Need
Turn notifications on or off in minutes. Choose what to send and when, like billing reminders or order updates.

02

Brand, Edit, and Preview Instantly
Customize copy, styling, and terminology to match your brand. Preview emails and send test messages directly from Autoship.

03

Extend What Emails Can Do
Add Quick Action Links that let subscribers take actions directly from email, like updating payments or managing subscriptions.

See subscription notifications in action.

Why Subscription Merchants Love Autoship’s Customer Notifications

Shopify and Woo subscription brands choose Autoship’s Customer Notifications because they’re easy to enable, customize, and preview out-of-the-box. Marketers love that Autoship enables advanced segmentation in Klaviyo that can be used alongside or in place of out-of-the-box subscriber notifications.

  • ✔ Built-in templates with a visual customizer to get branding & messaging just right
  • ✔ Enable notifications for any event: upcoming renewals, out-of-stock warnings, pauses, skips, and more
  • ✔ Exceptional deliverability and sender reputation for out-of-the-box email notifications powered by SendGrid®
  • ✔ Works with Quick Action Links so Subscribers can make quick changes to upcoming orders directly from email or SMS

Success Stories

Case Study: Using Coupons to Increase Acquisition and Reduce Churn by 68%
NEW SUBSCRIPTIONS

+26%

RETENTION

+68%

Learn more

Subscriber Updates, Easy to Enable & Customize with Autoship

Ready for subscriber notifications that help grow retention?